Terms and Conditions

Last Updated: 10-05-2025

Welcome to Giggles Gift Shop! These Terms and Conditions govern your use of our website and the purchase of products through it. By accessing or using our site, you agree to be bound by the terms below. Please read them carefully.

1. General

  • This website is owned and operated by Giggles, located in Connaught Place, New Delhi.

  • By using this site, you agree to these Terms. If you do not agree, please do not use our services.

2. Product Information

  • We make every effort to display accurate product descriptions, images, and prices.

  • However, we do not guarantee that all product information is always up-to-date or error-free.

  • Product availability is subject to change without notice.

3. Pricing and Payment

  • All prices are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payments can be made through secure payment gateways provided on the site.

4. Shipping and Delivery

  • Orders are typically processed within [2–3] business days.

  • Delivery times vary based on location and availability.

  • We are not responsible for delays caused by third-party courier services.

5. Returns and Exchanges

  • If your order arrives broken, damaged, or defective, we will be happy to replace the item after verification.

  • To be eligible for a replacement:

    • Please make a video while unboxing the package, clearly showing the issue.

    • The video must start before the package is opened and clearly show:

      • The shipping label

      • The packaging condition

      • The unboxing process

      • The damaged product

      • Send the video to us at giggles.del@gmail.com within 24 hours of receiving the package.

  • Certain items (like personalized or seasonal gifts) may not be returnable.

  • Customers are responsible for return shipping unless the item was damaged or incorrect.

6. Intellectual Property

  • All content on this site — including images, text, graphics, logos, and design — is the property of Giggles or its content suppliers.

  • You may not reproduce, modify, or distribute any part of this site without written permission.

7. User Conduct

  • You agree not to use the website for any unlawful purpose or in a way that could harm the site or its users.

  • We reserve the right to suspend or terminate your access if we believe your actions violate these terms.

8. Privacy

  • Your use of our website is also governed by our [Privacy Policy], which explains how we handle your personal information.

9. Limitation of Liability

  • Giggles shall not be liable for any indirect or consequential damages arising out of your use of this website or purchase of our products.

10. Changes to Terms

  • We may update these Terms at any time. Continued use of the website after changes means you accept the revised terms.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

📧 giggles.del@gmail.com
📞 9810074007
🏪 Giggles, Connaught Place, New Delhi